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Level 2 COVID-19 Guidelines

COVID-19 Guidelines when entering our clinic

In order for us to comply with our obligations we ask you to comply with the following:
  • You MUST Sign in using the QR Code or book provided
  • Mask wearing is mandatory while in our clinic – please place your mask on before entering the building
  • Use hand sanitiser provided
  • Clients must remain at least 2 metres apart from other clients and our staff.
  • We ask that NO GROUPS enter the clinic and only one person per consult. This is to help us maintain social distancing rules.
  • Please DO NOT come to the clinic if you have been unwell and have cold and flu symptoms
  • As usual, surfaces will be cleaned regularly and maintained throughout the day
On entry please refer to the signage that will direct you where to go:
Please go to the main reception (left) for the following:
  • Appointment Arrivals
  • Surgery Admission / Discharge
  • Account Payments (cash / other)
Please go to the rural reception area (right) for the following:
  • Order Collection
  • Prescription Collection
  • Farm Enquiries and Collections
  • Account Payments (EFTPOS)
Please be kind when dealing with our staff. We all appreciate these are stressful times and we are working hard to accommodate you all.
Take care and we look forward to seeing you soon,
From all of us at the New Plymouth Vet Group
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We are currently operating with reduced staff numbers due to COVID. Please be patient with our very busy team.Click here for the latest information on COVID-19 guidelines